Dell, Inc. engages in the design, development, manufacture, marketing, sale, and support of various computer systems and services worldwide. It offers a range of enterprise systems (servers, storage, workstations, and networking products), client systems (notebook and desktop computer systems), printing and imaging systems, software and peripherals, and global services.
Products and Services
The company's product categories include desktop computer systems, mobility products, software and peripherals, servers and networking products, and storage products. In addition, the company offers a range of improved services.
Desktop PCs
The company’s Desktop PCs include Dell XPS, OptiPlex, and Dimension desktop computer systems, and Dell Precision desktop workstations.
Desktop Computer Systems: The company offers three lines of desktop computer systems.
Workstations: The company’s Precision workstations are intended for professional users who demand exceptional performance from hardware platforms certified to run applications, such as three-dimensional computer-aided design, digital content creation, geographic information systems, computer animation, software development, and financial analysis.
Mobility
The company's Mobility products include Dell XPS, Latitude and Inspiron notebooks, Dell Precision mobile workstations, Dell MP3 players, and Dell Axim handhelds.
Notebook Computers: The Company offers three lines of notebook computer systems. The Inspiron line is targeted at consumers and small businesses desiring the latest technology in a range of form factors to meet different usage needs.
Software and Peripherals
The Company offers Dell-branded printers and displays, projectors, and a multitude of competitively priced third-party peripheral products, a range of software titles, notebook accessories, networking and wireless products, digital cameras, power adapters, scanners, and other products.
Software: The Company sells a range of third-party software products, including operating systems, business and office applications, anti-virus and related security software, entertainment software, and products in various other categories.
Printers: The Company offers a range of Dell-branded printers, ranging from photo, ink-jet and laser printers for consumers to large multifunction lasers for corporate workgroups.
Displays: The Company offers a line of display products including CRT monitors, flat panel monitors, projectors, and plasma and LCD TVs. The Dell projector line was expanded with the introductions of the 3400MP Ultra-Mobile Projector and the 5100MP SXGA+ resolution projector.
Servers & Networking
The company provides customers with standards-based PowerEdge line of network server hardware and PowerConnect networking solutions.
Servers: The Company’s PowerEdge line of servers provides customers affordable performance, reliability, and scalability. Options include high performance rack, blade, and tower servers for enterprise customers and aggressively priced tower servers for small organizations and networks.
Networking Products: The company's PowerConnect switches connect computers and servers in small- to medium-sized networks. PowerConnect products offer customers enterprise-class features and reliability at a low cost.
Storage
The company delivers a portfolio of storage solutions with services, including DellIEMC and Dell’s PowerVault lines of storage devices.
Enhanced Services
The Company offers a portfolio of seven suites of services that help customers maximize system performance, efficiency, and return on investment.
Assessment, Design and Implementation Services: The company provides a customer-focused approach to designing and implementing non-proprietary standards-based infrastructures to improve performance, scalability and efficiency while helping to minimize expenses and disruption to business operations.
Deployment Services: The company’s deployment services simplify and accelerate the deployment and utilization of new systems in customers’ information technology environments. Dell offers scalable process and technology to get Dell systems up and running quickly.
Asset Recovery and Recycling Services: The company offers logistical and disposal capabilities for a secure and environmentally safe way to recover and dispose of owned and leased information technology equipment. Various options, including resale, recycling, donation, redeployment, employee purchase, and lease return, help customers retain value while avoiding regulatory fines and storage costs.
Training Services: The company’s training services help develop the skills that increase productivity with a flexible suite of training services.
Enterprise Support Services: The company operates Enterprise Command Centers in the United States, Ireland, China, Japan, and Malaysia to provide rapid, around-the-clock support for critical enterprise systems. Its enterprise support services include warranty services and provide proactive maintenance to help prevent problems as well as rapid response and resolution of problems when they do occur.
Client Support Services: The Company’s suite of scalable support services is designed for IT professionals and end-users whose needs range from basic phone support to rapid response and resolution of complex problems. Dell offers extended warranties that help keep desktop and notebook PCs up and running so customers remain productive.
Managed Lifecycle Services: Dell managed deployment services provide integrated refresh services with a single point of contact. Dell support can ensure that end-users get the optimal level of technical support they need.
Financial Services
The company offers various financing alternatives, asset management services, and other customer financial services for its business and consumer customers in the U.S. through Dell Financial Services L.P. (DFS), a joint venture between Dell and CIT Group, Inc. (CIT).
Strategic Alliances
Dell, Inc. and EMC Corp. have a strategic alliance to offer networked storage solutions for organizations of all sizes.
Customers
The company's customers include large corporate, government, healthcare, and education accounts, as well as small-to-medium businesses and individual customers.
Suppliers
The company's major suppliers are Intel Corporation for supply of processors; and Microsoft Corporation for various operating system and application software products.
History
Dell, Inc. was founded in 1984 by Michael S. Dell.
